Privacy Policy

Last updated: June 28, 2026

This Privacy Policy describes how Maple Ovens ("we," "us," or "our"), a brand of RIMASEE LLC, collects, uses, and shares information when you visit maple-ovens.com (the "Site") or submit an inquiry through our contact form. We are committed to protecting your privacy and handling your information responsibly.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact and inquiry information — name, email address, phone number, country, company name, and the content of your message or quote request
• Oven or equipment interest — the product types or models you select in our quote form
• Communications — records of correspondence you have with us via email or our contact form

We also automatically collect certain technical information when you visit the Site:

• IP address and general geographic location (country/region level)
• Browser type and version
• Pages visited and time spent on the Site
• Referring website or search term

2. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests, inquiries, and messages
• Provide product information, specifications, and recommendations
• Improve and maintain the Site and its content
• Analyze site traffic and usage patterns to enhance the user experience
• Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Legal Basis for Processing (EEA/UK Visitors)

If you are located in the European Economic Area or United Kingdom, we process your personal information under the following legal bases:

• Legitimate interests — responding to business inquiries and improving our services
• Contract performance — fulfilling your quote or order request
• Consent — where you have explicitly provided consent for a specific purpose
• Legal obligation — compliance with applicable laws

4. Third-Party Services

We use the following third-party services on this Site, each of which has its own privacy policy:

• Formspree — processes contact form submissions (formspree.io/legal/privacy-policy)
• Google Fonts — serves web fonts (policies.google.com/privacy)
• HostGator — web hosting provider who may log access requests

These services may collect data as described in their respective privacy policies. We select providers who maintain appropriate data protection standards.

5. Cookies and Tracking

This Site uses minimal cookies. We do not use advertising cookies, tracking pixels, or third-party analytics services that create persistent user profiles. Technical session cookies may be set by the browser for normal site operation.

You can control cookies through your browser settings. Disabling cookies will not materially affect your ability to use this Site.

6. Data Retention

We retain inquiry information for as long as necessary to respond to your request and for a reasonable period thereafter in case you follow up. If you request deletion of your data, we will remove it from our active systems within 30 days, subject to any legal retention requirements.

7. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no transmission over the internet or electronic storage system is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at the address below. We will respond within 30 days.

9. International Transfers

Maple Ovens operates in the United States. If you are contacting us from outside the US, your information may be transferred to and processed in the United States. We take steps to ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

This Site is intended for business professionals and is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of the Site after any changes constitutes your acceptance of the updated policy.